Outsourced I.T. services often offshored – work is carried out in a different country, often different continent.
Common destination for offshoring is India.
Expected benefits of offshoring:
- reduced costs
- improved quality
- potential 24 hours operating time, time zone pending
“In the past Wipro would send about 100 employees to write, install and provide support for clients’ accounting software, said Wipro chief T.K. Kurien, shown in April. The company now does such projects with eight people, he added.”
Wall Street Journal, 2015, [online]. Available at: http://www.wsj.com/articles/indias-outsourcing-firms-change-direction-as-cloud-moves-in-1436740981. Accessed on 27/12/2016