Learn tech-related stuff
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Costs of Outsourcing
Contract management costs Loss of knowledge Costs if outsourcing relationship has problems Cost of any tender process Possible security problems
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Benefits of Outsourcing
Enables management to focus on core business Cost benefits from the economies of scale provided by the outsourcer Helps manage peaks and troughs of workloads Access to specialist skills Access to the outsource’s knowledge Helps manage risk
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Outsourcing
When an organisation has another organisation carry out some of its work activities to an agreed level in return for payment. Examples include services such as catering, cleaning and security. In I.T. outsourcing has being growing since 1970s and since 2000 there has been a growth in business processes being outsourced too.
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Competency Frameworks
Major development in HRM and HRP. Play major role in job definition, selection process, appraisal and training process. Enables transparency in selection and ongoing appraisal. Check list of skills, abilities and characteristics and required levels needed to perform job. Included in job description and person specification. Listed under two categories – essential and desirable. Used when…
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Stages of systematic recruitment
Stages of systematic recruitment process: Job analysis Identify what the job is, duties, reporting lines, skills & attributes required plus remuneration. Job description Description of the job, contains competency check list. Person specification Required/desired qualities of the applicant – education, experience etc. Application process Process will depend on job to be filled and the organisation.…
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Systematic Approach to Recruitment
Systematic approach to recruitment required to select right person for the job. Ensures correct policies and procedures are followed and that approach is repeatable and transparent.
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Recruitment
Recruitment – matching skills, knowledge, experience & characteristics of person to those of the job. Important to select right person for right job otherwise they will be inefficient cost the organisation more.
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Human Resource Planning
Human Resource Management (HRM) attraction selection training assessment rewarding employees Human Resource Planning (HRP) – part of HRM, ensures organisation has employees required to meet strategic objectives. HRP will identify current & future resource requirement, compare them against currently employed and planned employed resource and identify any gap. Any gap is then incorporated into a…
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Direct and Matrix management approaches
Group feedback… Advantages of matrix management Keeps staff overheads to a minimum High utilisation of staff capacity Staff have one manager for pastoral care Create teams of highly specialised members Helps to break down the “silo mentality” Disadvantages of matrix management Staff report to several managers for work allocation Can be conflicting priorities Advantages…
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Functional and Matrix Management
I.T. management need to consider not just organisation of I.T. department but also software development projects. Main two ways of project management are: Directly managed project staff Staff report directly to project manager. Project manager responsible for work allocation and staff’s T’s & C’s (line management). Matrix structure Utilise skilled/specialised workers on multiple projects at…
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