Literature Review

Rhetorical Functions Illustrates importance and need for project Justifies methodical (methodological?) choices Demonstrates familiarity with subject Should Flesh out background of study Critical assessment of area of study Establish need for current and future research projects Tips Categorise literature into topic clusters Find relevant positions regarding project Build on conclusions Continue Reading

Methodology

Overall approach What approaches are there? How does the approach fit the research design? Methods of data collection Methods of analysis and interpretation What data will be collected and how? Qualitative or quantitative, or mixture or both Triangulation of results Techniques: questionnaires, interviews; support both with academic reasoning Weaknesses with Continue Reading

Interviews

One of most important ways to obtain information. Important to note: Interviewing is a skill. Interviewers will have varying degrees of ability. Interviewing skills can be learnt & developed. Respondents differ in motivation and knowledge. Interviews differ in complexity. Subjective process, to be effective must involve people who communicate effectively Continue Reading

Evaluating Software Usability – Think it out loud

“Think it out loud” methodology – user verbalises their through processes. Useful, for example, when user is navigating a complex UI and they have some familiarity with it and are perhaps performing one than more operation at the same time. This HCI (Human-Computer Interface) evaluation process evolved from design based Continue Reading

Potential problems gathering information by observation

Practice To be used effectively, observation requires great deal of practice. Observer presence Presence of observer will affect behaviours, therefore disturbances must be minimised. Objectivity Difficult to remain objective – therefore ethical – when asking detailed questions to enhance understanding. Element of chance Chance event occurring may be taken as Continue Reading

Collecting Data and Information – Observation Techniques

Interviews and questionnaires valuable ways to gather information. Both reliant on accuracy & honesty of answers relating to persons behaviour and beliefs which is a weakness with both approaches. Observation is alternative technique. Observe behaviours first-hand and analyse by quantitative or qualitative means. Observation used by everyone. Examples: Consumer comparing Continue Reading

Pilot testing

Having designed questionnaire/survey it is necessary to carry out pilot test/study. This enables any defects/problems/ambiguities in structure and questions, including leading questions, to be identified before it is circulated to full sample of respondents. Pilot study undertaken in two phases: Asking colleagues for their opinion Using sample population from intended Continue Reading