I.T. management compared to management of other functions

Common areas:

• Setting of objectives
• Performance measurement
• H.R. management
• Non-H.R. management
• Budget setting

Areas of difference: I.T. professionalism and specialism (all functions will have specialism).
Specialised areas:

• Software development
• Data management
• Network management
• Operations management
• End user support
• Capacity planning
• Technical services

Each area has specific skills.