Outsourcing Areas

All I.T. functions can be outsourced, or individual ones such as:

• Software development
  • significant amount of offshore development carried out in India. Can reduce cost of software development and may contribute to better quality software.
• Software maintenance
  • Allows organisation to focus on new development. Has peaks & troughs so beneficial to outsource.
• Network management
  • Access to economies of scale and area expertise.
• Desktop support
  • Access to economies of scale.
• Help desk
• Projects
  • Integration & management of projects or programmes of projects – can minimise risk.

Need to determine objective of outsourcing I.T. functions and how they will be managed.