Design for usability

User Centred Design – identify users needs & requirements.
Define purpose of website.
Perform User Requirements Analysis – define users assumptions & future behaviour on site.
Implement these steps when designing & producing objects & functions.
Become familiar with general rules & guidelines for website usability such as:

• Web Site Usability Handbook by Mark Pearrow
• Web Standards Project available at http://www.webstandards.org/
• Further guidelines available at http://usableweb.com/topics/000529-0-0.html

Usability engineering methods – often intimidating, expensive, difficult & time consuming.